Frequently Asked Questions
GPS Tracking
GPS tracking and real time equipment information for selected plant from small plate compactors to large excavators and much more. Providing detailed data to ensure your equipment is productive. This also helps reduce insurance cost.
How long have the Wacker Neuson CE products been in Australia?
The first excavator was released into the Australian market late 2009 about a decade ago but, over 30 years manufacturing and distribution in the European market.
I have a fleet of equipment that I need someone to routinely service, can you do this?
Yes, we can. And we already do this for many customers. We can come to the site, inspect your equipment, find out what you are currently doing and discuss your requirements for the future, then work together to create a solution for you. We have software that sends automated service alerts and reminders out. We can schedule one off machinery servicing, or we can do multiple items in one visit to lessen the impact and cost. We also offer online bookings to conveniently book equipment in for service or repairs.
If I buy multiple pieces or equipment will I get a discount?
Sounds like a good idea to me. Let’s talk about what you need.
My equipment has broken down and I urgently need someone straight away, can you help NOW?
Yes, we offer a same day service called “Priority Repair Service”. If you urgently require assistance, we offer this service for you. Surcharges do apply. Contact the Workshop Manager now 3607 3311
Service History, Automated Scheduling and GPS Tracking of Equipment
As we specialise in equipment maintenance for businesses, we can create a unique company asset register for your business and can provide detailed service history reports for each piece of equipment that gets worked on during the life of the asset. This is greatly beneficial for companies that go through auditing and that need to supply service or maintenance documents when requested. Plus the additional benefit is that we can work with you and monitor how much you have spent on maintenance of a piece of equipment and suggest replacement if it is a better economic decision. We act as your personal fleet management company. You can select how often you want a servicing undertaken on a piece of equipment and when the service is due an automated reminder will be sent to you to arrange a suitable time for work to be done. We can assist in managing the whole lot, freeing up value time and resources
Spare Parts
A range of common spare parts on the shelf to help improve job repair times so we can get your equipment up and running quickly. Wacker Neuson spare parts, Dingo spare parts, Crommelins spare parts, we have them
What buckets do you use on your excavators?
Generally, we use Wacker Neuson manufactured buckets. We also use local manufactures for customised bucket solutions.
What equipment do you repair?
We pride ourselves on being the one-stop-shop for a very wide range of construction equipment, so our offer is quite impressive.
We have experience in servicing and repairing the following items:
- Compact And Mini-excavators
- Skid Steers
- Mini-loaders
- Double Drum Rollers
- Plate Compactors Small And Large
- Remote Control Trench Rollers
- Tele-handlers
- Dumpers
- Concreting Equipment
- Generators
- Pumps
- Pressure Washers
- Vacuum Trucks And Vac Trailers
- Jet Rodders (Jetters)
- Machinery Trailers
- Flex Drive Pumps
- Flex Drive Motors
- Small Petrol Engines
- Diesel Engines
- 2 Stroke Engines
- Ride-on Mowers
- Tractors
What excavator should I choose and why?
There are many considerations to make to ensure that you get the best excavator that suits your requirements and application. Please tap into our many years of knowledge to ensure you don’t purchase something you might later regret. Please click the link to read article on this topic or call us 3607 3311
