Rapid Response Maintenance + Fleet Servicing

Downtime Costs Truckloads. We Don’t Let It Happen. One Call. One Team. One Solid Plan.

🛑 Downtime Doesn’t Just Hurt — It Cascades
When one machine goes down, the ripple effect begins:

• Crews idle
• Jobs stall
• Replacement hires don’t fit the job
• You lose control of your schedule, margins, and reputation

And while you’re waiting 4–6 weeks for a service provider to “slot you in,” you’re bleeding thousands.

⚠️ No Central Plan, No Speed, No Certainty
Most businesses juggle multiple machines, multiple brands, and multiple service providers — with no central system or proactive support. This leads to:

• Missed services and lost warranty coverage
• Untracked wear, causing catastrophic failures
• Multiple invoices, contacts, and delayed turnaround
• Costly breakdowns from problems that should’ve been caught earlier

Without dedicated support and instant response, you’re operating on luck — and luck runs out.

✅ ESM Rapid Response + Fleet Servicing
Paired with an ESM Service Plan — You Win.
Our combined rapid response and fleet servicing model gives you:

• Fast technician dispatch — when you need it most
• Full tracking of service intervals — nothing missed, nothing forgotten
• One contact for all brands — from Kubota to Cat, we handle it
• Service notes in 4C format — clear, structured, resale-ready
• Proactive alerts — based on usage, not just time
• Consolidated invoicing — reduce admin, streamline reporting
• Priority access — especially for Service Plan subscribers
• Same-day or next-day repairs — no more 4-week waits

Whether it’s a breakdown on a job site or a full service required across 10 machines, you only need one team — ESM.

🧠 Why Smart Operators Trust ESM

• You get back to work faster — no more waiting in line
• You protect your gear — missed services cause expensive damage
• You control the chaos — one point of contact, every job tracked
• You reduce risk — through priority response and proactive maintenance
• You simplify operations — one provider, one plan, one system

💡 Rapid Response + Service Plan = Total Equipment Control
The real win? Pairing this system with the ESM Service Plan. You’ll unlock:

• Front-of-queue technician access
• Automated service schedules
• Invoice discounts
• Express fault diagnosis
• Onsite service planning and ongoing strategic support

It’s the ultimate risk reducer for anyone operating a fleet or managing multiple moving parts.

👷 Built for:

• Civil & construction contractors managing busy sites
• Hire businesses needing reliable gear on short turnaround
• Asset managers chasing service schedules across mixed fleets
• Landscapers, plumbers, and builders who can’t afford to stop

📞 Call Us — Help Is One Call Away
📩 Or request your Fleet Service Pack and get a priority start today. Because when the pressure’s on, slow service isn’t an option.